PRIVACY POLICY

Effective July 2015

FDR Services Corp. guarantees the protection of all personal information that our valued customers provide to us. FDR believes in properly communicating our efforts to protect all customers and their personal information.

Collected Information
When on our site, our web server collects only the domain names. It does not collect a web visitor’s email address. Like other websites, FDR’s web servers place what is called a ‘cookie’ on the hard drive of your computer. The cookie and server work together to track your navigation throughout our website.  It is not used to personally identify you or track your personal information, but it allows us to understand your interests and improve future site navigation methods.   The cookie is intended to collect data such as measuring page visits, time spent on each page, popular pages and other methods to improve the responsiveness of our website.  If you choose to reject the cookies placed on your computer, you can do that at any time from your browser settings. Only certified FDR employees are allowed to view and track this information. The information cannot and will not be shared outside the company, as employees are legally bound to confidentiality laws.

Some personal information, such as your name, email address, phone number and company name are asked for when you request contact with one of our trusted account executives.  Filling out a form on our website ensures protection of your personal information while an account executive promptly responds to your request.  Any future changes to our website’s privacy policy will be clearly displayed to ease any concerns. If you are not comfortable with any policy changes, the choice to opt out of our web server’s tracking capabilities is always available and we can properly inform you how to do so. In addition, this website is designed for facility professionals looking for healthcare laundry services. It is not intended for children ages 13 and under. We are unable to track the ages of visitors and do not knowingly collect information or solicit FDR’s products and services to children.

Sharing of Collected Information
The only time personal information will be shared outside FDR’s organization is when the vendors we work with require it, in order to provide products and/or services to us. Vendors need information when it comes to processes like sizing uniforms or delivering products.  All vendors have agreed to the confidentiality of FDR’s customers and are only made privy to the information necessary to properly provide their services to us.  We do not, and will never share, lease or sell personal information to anyone for their own marketing use.  If we are required to release your personal information by court order or for other legal reasons, we will notify you.

Links to Other Sites
Often times, FDR’s website contains external links to other company’s sites.  We do our best to link to sites that uphold similar privacy policies and high standards when it comes to personal information. However, for those sites, we are not responsible for their practices regarding a visitor’s privacy.

Providing Security of Collected Information
FDR uses strict safeguards within our organization to protect your personal information from unauthorized access or misuse. Your information is only shared with FDR employees who respond to your inquiries or provide required service to your facility.

Access to Collected Information
Your personal information can be changed and updated at any time. Use the contact instructions below to safely and efficiently express your requests.

Contacting Us
For any questions regarding our products, services or privacy policy, you may contact us at any time on the ‘Contact Us’ page, or call one of our office locations directly.  Our office location information is listed on the Contact Us page which also resides on the ‘Contact Us’ page.

Policy Changes
To further protect your personal information, you can check our privacy policy periodically to stay aware of any privacy changes. All changes will be clearly displayed.

We ensure that our customers’ needs are at the forefront of our business. This is why we are singularly focused on assisting our customers to enhance their patients’ experience. In most healthcare facilities, linen is ubiquitous. That’s why it is so critical for us to get it right. We understand nothing comes closer to the patient then the linen on their bed, or the gown on their back. We not only focus on the laundering and cleanliness of our linen, but the quality we offer our customers. Your caregivers will appreciate the higher quality of linens and your patients will feel the difference. Our sheets, bath towels and patient gowns are some of the highest quality products in the industry.

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